Last Updated: 01/01/2025
Welcome to Cellphone Fix! These Terms and Conditions govern your use of our website, services, and any interactions with us. By accessing our website, booking a repair, or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Services Offered
Cellphone Fix provides mobile device repair services, including but not limited to screen replacement, battery replacement, water damage repair, and software troubleshooting. We also sell accessories such as screen protectors, cases, and chargers.
Eligibility: Our services are available to individuals who are at least 18 years old or have parental/guardian consent.
Accuracy of Information: You agree to provide accurate and complete information when booking a repair or making a purchase.
2. Repair Terms
Diagnosis and Estimates: Our technicians will diagnose your device and provide a free estimate for the repair. Repairs will only proceed with your approval.
Warranty: We offer a warranty on most repairs, typically ranging from 90 days to 1 year. The warranty covers defects in parts and workmanship but does not cover accidental damage or issues caused by unauthorized repairs.
Data Loss: While we take precautions to protect your data, we are not responsible for any data loss that occurs during the repair process. We recommend backing up your data before bringing in your device.
Unrepairable Devices: If your device cannot be repaired, we will notify you and discuss options such as data recovery or trade-in.
3. Payments and Pricing
Pricing: Repair costs vary depending on the device model and the type of repair required. We will provide a detailed estimate before starting any work.
Payment Methods: We accept cash, credit/debit cards, and mobile payment options like Apple Pay and Google Pay.
Taxes: All prices are subject to applicable taxes.
Refunds: Refunds are issued at our discretion and may be subject to a restocking fee for accessories or parts.
4. Online Orders and Shipping
Order Acceptance: All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order for any reason.
Shipping: If you purchase accessories or parts online, we will ship them to the address provided. Shipping times and costs will vary depending on your location.
Returns: Unused and undamaged items may be returned within [Insert Number] days of purchase for a refund or exchange. Items must be in their original packaging.
5. Website Use
Intellectual Property: All content on our website, including text, images, logos, and graphics, is the property of Cellphone Fix and is protected by copyright and trademark laws.
Prohibited Activities: You may not use our website for any unlawful purpose or to harm, harass, or defame others. You may not attempt to gain unauthorized access to our systems or data.
Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the content or practices of these sites.
6. Limitation of Liability
Cellphone Fix is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability for any claim related to our services is limited to the amount you paid for the service in question.
7. Indemnification
You agree to indemnify and hold Cellphone Fix harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.
8. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. The updated terms will be posted on our website with the revised “Last Updated” date. Your continued use of our services after any changes constitutes your acceptance of the new terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the Province of Alberta and the laws of Canada applicable therein. Any disputes arising from these terms will be resolved in the courts of Edmonton, Alberta.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Cellphone Fix
8807 118 Ave NW, Edmonton, AB T5B 0T3, Canada
Phone: (780) 652-3273,
Email: admin@cellphonefix.ca
We are committed to addressing your concerns and ensuring your privacy is protected.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Cellphone Fix!